May 11, 2026

$19,800 Fine for Not Updating a Website Nobody Uses Formula - Interview with Jay Westbury CEO of the FCA

$19,800 Fine for Not Updating a Website Nobody Uses Formula - Interview with Jay Westbury CEO of the FCA
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A franchisor recently copped a $19,800 fine for failing to update an entry on a government website nobody uses.

Jay Westbury is the CEO of the Franchise Council of Australia. He returns to the show to walk through the regulatory changes hitting Australian franchising right now.

The episode covers what's already been passed, what's sitting in the lower house, and what franchisors and franchisees need to be paying attention to.

Jay breaks down the Franchise Disclosure Register fine and why the FCA is pushing for the register to be moved out of the ACCC.

He covers the Unfair Trading Practices legislation, why Unfair Contract Terms reform has hit 100 per cent compliance across franchising, and the Reserve Bank's October surcharge ban, including the awkward gap where Mastercard and Visa surcharges are banned but Amex is not.

He also covers the FCA Awards in Brisbane on 17 June and the National Franchise Convention in Canberra in October.

If you run a franchise network or own a franchise, this is the brief on what's about to land.

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