Franchise Services Episodes

Tony Dunkley has nearly 1,500 five-star ratings from Jim's Antennas customers, and he has never asked for one.

Tony left eight years of 14-hour days as a CNC operator after spotting a Jim's Antennas franchise for sale in the Daily Telegraph. He bought it two weeks later. Almost 23 years on, his business covers antennas, CCTV, alarms, TV wall mounts and Starlink, with two staff, including one who has stayed 15 years.

In this episode, Tony shares his customer service formula: be reliable, turn u...

Kevin started his Jim's Mowing franchise on 1 August with 35 clients and doubled his client base by October.

He spent 14 years managing plumbing retail stores, on call 24/7, before a Jim's Mowing ad on his Facebook feed pulled him into mowing.

Ten years on, he runs 80 to 90 clients on his own, every one within 15 minutes of home, and most new work arrives through referrals rather than leads.

In this episode, Kevin explains how he grew to 140 clients, then sold splits to stop working seven day...

Ben Mallison is a new franchisee and has already implemented AI into his franchise. He shares how he uses it and the potential use cases for the future of Jim's Mowing.

How does a Jim's Bathrooms franchisee grow to $3 to 5 million in revenue in about two years? Sam joins Joel Kleber on the Jim's Podcast to break down the systems, people and mindset behind his bathroom renovation franchise in Melbourne.Sam started with one territory in Dandenong. A year later he added Glen Waverley, then Ringwood. His three teams now complete 10 to 15 bathrooms a month, with each job taking 2.5 to 4 weeks from demolition to handover. Joel saw the process firsthand when Sam's tea...

Jack started a Jim's Mowing franchise from scratch in Brisbane's north.

Nearly two years later, he has doubled his regular clients from 30 to 60 and works a four day week on the tools.His biggest growth driver is BNI, a structured referral networking group. Jack joined before he even had his trailer.

One referral from a landscaping company in his chapter turned into maintenance work on a 300 house development, worth about $100,000 over two years between work done and work projected.

His cost:...

Julian runs a Jim's Mowing franchise in Sydney South and travels to a different country every month.

He batches three to four weeks of work, then flies out for five to seven days.He is nearly four years in. Around 70 regular lawns, plus 20 to 30 gutter jobs on a six to twelve month cycle.

Most of those clients have been with him almost the whole time.He did not start here. His first year was six days a week, driving 30 minutes for any lead that came through, taking every job going just to buil...

Harry Parker bought a Jim’s Mowing franchise at 69. Two years later, his heart surgeon told him the active work may have added 10 years to his life. Harry now works about 32 hours a week, serves 87 regular clients and mows alongside his daughters. In this episode, he explains how he grew revenue by 30% in 12 months without adding clients, earns more through services such as aeration, lawn feeding, pruning and weed control, and uses Microsoft Copilot to write quotes and plan efficient mowing runs. He also shares his $120-per-hour quoting rule, subcontracting approach and advice for new Jim’s Mowing franchisees.

Matt tried an independent business first, then decided to give Jim's Window and Pressure Washing a go instead.


He learnt that it was a tough slog as a solo operator and that it would be far easier with the Jim's franchise.


He shares in full his thought process, the pros vs cons, training, revenue and how it works with his family.


Big thanks to Matt for coming on the show.

Meet Mark Vaughn, who has just started his Jim's Mowing franchise and shares what it has been like.

He shares how he uses AI to help with quotes and advice, plus other great new starter information.

To learn more about Jim's Mowing, visit www.jimsmowing.com.au

Meet Gus, who just surpassed his 10 years with Jim's Window & Pressure Cleaning.

Gus started his franchise at 50 years of age after being burnt-out at work and hasn't looked back!

A great listent to anyone thinking it's too late!

Thinking about joining Jim's Dog Wash?

This is the interview for you!

Sharon Connell, tells you everything you need to know about starting a Jim's Dog Wash franchise and who succeeds.

Hear from Sue, James and Craig who are coaches with our Jim's Life Coaching division. They share a lot of free knowledge and have a great free 60-minute introduction call offer at the moment. To claim it, just call 131 546.

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One Jim's Hazmat franchisee did $750,000 in revenue in his second year while taking three months off. In this episode Joel sits down with Gary, the Jim's Hazmat franchisor, and Jason, the national franchise manager, to break down what is one of the fastest growing and least understood divisions inside Jim's Group.

Gary started six years ago working from a corner of his kitchen and now leads 31 franchisees across the country. Jason walks through the three day induction, the 13 services Hazmat fr...

Robert Young brought Jim's Building Maintenance and Jim's Handyman to New Zealand five years ago.

His teams are now the market leader nationally, booked months out in Wellington and Christchurch while independent builders are calling him asking for work.

Robert joins Joel on the Jim's podcast to make the case that property maintenance is the most recession-proof trade business in New Zealand right now, and that owning a customer base of around 1,000 people is the only real protection a tradie ...

What's the real strategy a top Jim's Cleaning franchisee used to build their business? Not ads. Not leaflets.

The unserviced leads report.

In this episode Janille, head trainer for Jim's Cleaning New Zealand, sits down with Joel Kleber to break down how she and her husband went from bookkeeper and construction project manager to one of the top Jim's Cleaning franchises in NZ.

Within the first few weeks they reduced their incoming leads and started cherrypicking from the unserviced leads repor...

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Independent electricians in Australia are paying $4,000 to $5,000 a month to generate roughly half the leads Jim's Electrical delivers for $620.

Cam Scott has run Jim's Electrical for 18 years and sits down with Joel to lay out the real numbers behind the division.

He covers the fee structure, how lead fees work, why franchisees regularly get blown away by the volume of work in their first week, and what a 70 to 90 percent conversion rate looks like in practice.

One franchisee in the group is...

Sean went from 10 years managing an Aldi supermarket to $250,000 in his first year as a Jim's Hazmat franchisee, with no trade background and no prior business experience.

Sean joins Joel on the Jim's Group Podcast to break down how he built one of the fastest-growing runs in the Jim's Hazmat division from scratch.

He covers the full range of services his business does, including asbestos removal, biohazard cleans, crime scenes, hoarder cleans, mould treatment and meth testing.

Sean talks thr...

Haydar's back for 2026 with a whole bunch of updates about the Jim's Cleaning Group.

To learn more about joining us, visit www.jims.net

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Emma from Jim's Group NZ, shares everything you need to know about being a Jim's Mowing franchisee in New Zealand.

To learn more, call 0800 454 654 or www.jims.co.nz

Emma from Jim's Group NZ, shares everything you need to know about joining Jim's Cleaning in New Zealand!

To learn more call 0800 454 654 or www.jims.co.nz

Bathroom renovations can be overwhelming, with countless contractors and companies promising the best results.


But how do you know which one to trust? Jim’s Bathrooms stands out with its established reputation, skilled professionals, and customer-first approach, making it the smart choice for homeowners looking for quality renovations with peace of mind.


In this episode:
We break down why Jim’s Bathrooms is the top choice for homeowners and why franchisees in this division are thriving.


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