From Pet Patrol to Dog Wash to Franchisor in 5 Years

Dog Wash has the most unserviced leads in the entire Jim's Group. Demand has gone up dramatically, and one franchisee has grown so much she turned her leads off and now takes referrals only. In this episode, host Joel Kleber talks with a Jim's Dog Wash franchisee, Dot Powers about her five-year journey from Jim's Petrol to Dog Wash to a newly appointed franchisor role in the Wollongong region. You will hear: Why demand for Dog Wash outstrips supply right now How customer service and referral

Carmen Cook is a regional franchisor for Jim's Cleaning and shares everything you need to know about joining the Jim's Cleaning division. To learn more, call us on 131 546 or enquire on www.jims.net

James Haywood interviewed by Divisional Franchisor, Sue Thomas, about his experience as a Jim's Life Coaching franchisee. To learn more, call us on 131 546 or www.jims.net

Meet Tyronne De Silva, who was one of our Jim's Lifetime Achievement award winners for his exceptional support to his fellow franchisees. Tyronne shares his stories and what it takes to be succesful in the Jim's Car Detailing division. Thanks to Tyronne for coming into the studio and sharing his story.

Mitch Blake is a Jim's Mowing regional franchisor and shares his update about his region along with some great stories about his franchisees in his region. To learn more about Jim's call 131 546 or visit www.jims.net

We bought in Dean Gravina from Results Media to share some marketing insights and to also clear up what is happening online with AI search at the moment. Not only that, we talk about the importance of Google Reviews and why that matters to businesses in 2026.