Jim's Cleaning - Interview with John Head franchisee with Jim's Cleaning on commercial clients, employees and more!
In this episode of the Jim's podcast, host Joel Kleber interviews franchisee John, and shares his background working as a VIP manager at a casino and the decision he and his wife made to look for something else.
After researching different franchise options, they found Jim's Cleaning and decided to join.
Tune in to hear John's journey and his experience with the Jim's family.
https://www.jimscleaning.com.au/
In this episode, we sit down with John Head, a seasoned franchisee with Jim's Cleaning, to discuss the ins and outs of managing commercial clients, employees, and much more.
John shares his journey of becoming a franchisee, the challenges he faced, and how he overcame them to build a successful cleaning business.
We delve into the importance of maintaining strong relationships with commercial clients, effective strategies for employee management, and the key factors that have contributed to his success.
John also shares valuable insights on the cleaning industry, tips for aspiring franchisees, and what it takes to thrive in this competitive market.
Timestamps:
[00:00:45] Transition from corporate to franchise.
[00:04:05] Commercial cleaning and franchising.
[00:08:48] Good customer service standards.
[00:09:41] Cleaning and customer communication.
[00:13:26] Having that support.
[00:16:03] Leaving reviews and comments.
Tune in for an enlightening conversation full of practical advice and inspiration!
Quotes:
"You're running your own business, you're getting all the support that you need." - John Head
"Referrals are fantastic." - John Head
To learn more call 131 546 or www.jims.net
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