Paul Commerford founded Jim's Building Inspections in 2010 and has grown it to around 200 inspectors across Australia. In this conference interview he explains the decisions behind that growth, starting with a barrier most franchises would never accept: you have to be a qualified builder to join.
He covers why sticking to a selective entry process built a stronger group, why investing early in an in-house inspection app paid off, and how setting expectations in the interview shapes the culture.
He walks through a major new service line in energy-efficiency reporting, with the federal government rolling out mandatory home energy assessments state by state and the division getting first dibs.
He also shares the trait that separates franchisees who skyrocket from those who stall: treating it like a business they own, not a job they bought.
If you are a builder weighing a building inspection franchise in Australia, this is a straight look from the person who built it.
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