What does 21 years in Jim’s Pool Care really look like? In this episode, James — long-time franchisee and regional franchisor in South Australia — reveals the true day-to-day reality of running a thriving pool service business.

From starting as a single franchisee to supporting an entire region, James shares the lessons, surprises, and relationships built over two decades, including clients who’ve become friends, commercial contracts with major venues, and even being invited to franchisees’ weddings.

You’ll learn:
🌊 What’s changed in pool care over 20 years — automation, robotics, new tech
🌊 Why communication is the #1 skill for success
🌊 The surprising amount of work available in SA’s untapped pool areas
🌊 How Jim’s Pool Care trains franchisees for real-world jobs
🌊 Why personal service turns customers into lifelong clients
🌊 How a supportive team culture helps every franchisee grow

James also breaks down what he looks for in new franchisees, why honesty and responsiveness matter more than technical skill, and how the Jim’s model helps everyday people build a flexible, profitable business they can be proud of.

If you’ve ever wondered what running a pool care franchise is really like, this episode is packed with real stories, real insights, and real experience.

📞 Interested in joining Jim’s Pool Care?

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👉 Subscribe for real business advice, franchisee stories, and how-to tips.
👉 Call 131 546 or visit jims.net to start your own franchise.

Jim’s Group is Australia and New Zealand’s largest home services brand with over 580 divisions. Our franchisees complete 5 million+ jobs every year.

Here’s what you’ll find here:

Straight advice from Jim Penman on business and franchising

Franchisee success stories and behind-the-scenes insight

Practical how-to guides for home and business services

We’re also recruiting. In 2024 alone, 245,000+ leads went un-serviced. If you want guaranteed work, full training, and the backing of Jim’s, we’d love to hear from you.

Start here
📌 Get a quote: https://jims.net/services

📌 Own a franchise: https://jims.net/own-a-franchise

📞 AUS: 131 546 | NZ: 0800 454 654

Follow Jim’s Group on socials @jimsgroupofficial.
Listen to Jim’s Podcast on Spotify, iTunes, or YouTube.

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