In this episode, we sit down with Brad Aktepe, franchisee and Support Manager for Jim’s IT and Jim’s Cleaning. Brad explains how the Jim’s model actually works, including one of the biggest questions people ask: Does Jim’s take a percentage of your revenue? (He clears this up fast.)

Brad also shares his journey from IT graduate to franchise owner, how he built a lifestyle-friendly business around his passion for martial arts, and how he helped grow Jim’s Cleaning in Perth from around 25 to more than 60 franchisees.

We cover:
• How Jim’s fees really work (fixed, not percentage-based)
• The income guarantee and how Jim’s supports new franchisees in the first months
• What franchise support actually looks like day-to-day
• What realistic expectations new franchisees should have
• How training covers both technical and business skills
• Why the Jim’s brand is so powerful for building trust and winning work

If you're considering a franchise or want a clearer understanding of the Jim’s business model, this conversation is packed with practical insights and firsthand experience.

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Jim’s Group is Australia and New Zealand’s largest home services brand with over 580 divisions. Our franchisees complete 5 million+ jobs every year.

Here’s what you’ll find here:

Straight advice from Jim Penman on business and franchising

Franchisee success stories and behind-the-scenes insight

Practical how-to guides for home and business services

We’re also recruiting. In 2024 alone, 245,000+ leads went un-serviced. If you want guaranteed work, full training, and the backing of Jim’s, we’d love to hear from you.

Start here
📌 Get a quote: https://jims.net/services

📌 Own a franchise: https://jims.net/own-a-franchise

📞 AUS: 131 546 | NZ: 0800 454 654

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