Con and Jenny left the grind of corporate life and the panel shop to launch their own mobile scratch & dent repair business – and in just 2 years, they’ve built a perfect 5-star reputation with over 100 glowing reviews. In this episode, they reveal how they work faster (and cheaper) than traditional panel shops, the trade secrets behind perfect paint matching, and how one Instagram video brought in 60 leads. If you value your time, money, and your car, you’ll want to hear their story.

0:00 – Why they joined Jim’s & the “safety net” of a trusted brand
0:45 – From corporate & panel shop life to running a 5-star business
2:05 – How their husband-wife team works without clashing
3:23 – Why mobile repairs beat the panel shop every time
4:45 – Services they can (and can’t) do + serious dent fixes
6:30 – Flexibility & family life with four young kids
8:35 – Step-by-step process for same-day scratch & dent repairs
11:14 – How they guarantee perfect paint color matching
16:24 – Social media wins: 60 leads from one video
22:48 – Advice for future franchisees & reflections on success

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Jim's Group is your local expert in more than 580 plus services! Our channel is about showing our franchisee's expertise and providing you with great business advice from our founder, Jim Penman.

Not only that, but we also provide regular how-to and advice videos for a large range of topics. The Jim's Group completes around 5 million jobs a year, and there is a great reason for that, which is our longstanding commitment to delivering the best customer service possible.

We also have had 245,000 plus un-serviced leads in 2024 and need more franchisees, we have the work available and can train you in any division.
To obtain an information pack please call 131 546 or https://jims.net/own-a-franchise/

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JIM’S GROUP WEBSITE: https://www.jims.net/
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PHONE: 131 546 (AUS) 0800 454 654 (NZ)

Podcast
🎧 iTunes - https://podcasts.apple.com/au/podcast/jims-podcast/id1466721618
🎼 Spotify - https://open.spotify.com/show/502PU0ZUKtzFjGmcDoHDi4
📽 YouTube - https://www.youtube.com/playlist?list=PLZLlOfY2ia2u5OyFx3RfmBN-zmZ9cvwGX
🖥 Webpage - https://www.jimspodcast.com/

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