How do you go from starting a Jim’s Cleaning franchise… to running a thriving multi-territory operation with 22 staff, incredible customer reviews, and a reputation for quality across Bundaberg?
In this inspiring episode, we sit down with a long-time Jim’s Cleaning franchise, Umesh Dayah, who mastered the power of Jim’s systems, customer service standards, and consistent marketing to scale his business far beyond what he imagined.
From corporate banker to successful multi-business operator, he shares how following the Jim’s model door-knocking, customer communication, audits, staff development, and community presence helped him build a business that now supports local jobs and continues to expand into additional territories.
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Jim’s Group is Australia and New Zealand’s largest home services brand with over 580 divisions. Our franchisees complete 5 million+ jobs every year.
Here’s what you’ll find here:
Straight advice from Jim Penman on business and franchising
Franchisee success stories and behind-the-scenes insight
Practical how-to guides for home and business services
We’re also recruiting. In 2024 alone, 245,000+ leads went un-serviced. If you want guaranteed work, full training, and the backing of Jim’s, we’d love to hear from you.
Start here
📌 Get a quote: https://jims.net/services
📌 Own a franchise: https://jims.net/own-a-franchise
📞 AUS: 131 546 | NZ: 0800 454 654
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