No matter what business you are in, communication skills are a definite must-have. But talking to customers and potential clients might not come as naturally as they do with others. That’s why we’ve called our good old friend Nathan from Jim’s car detailing, who will share some of his tips and tricks on how to communicate with customers more effectively.

In today’s video, we will be covering how to avoid miscommunication, understand client needs, how to build a client relationship and how to tackle client complaints when they arise.

00:00 Intro
00:13 Understanding client needs
04:04 How to build up good customer relationships
04:41 How to deal with customer complaints

IF you have any questions about the content cover or have any topics you would like us to tackle, then leave a comment down below and our experts will be here to answer your questions!

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