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Jack left the warehouse grind behind and jumped into Jim’s Mowing with no clients, no technical background, and zero regrets. Just two months in, he’s tripled his income from week one, built a 5-star reputation, and shares the honest truths about quoting mistakes, managing customer expectations, and the power of working with a partner. If you're thinking about starting your own Jim’s business, this episode is packed with gold.

Timestamps
0:01 – Early struggles with underquoting—and how it turned around

0:30 – Jack joins from Queensland, just 2 months in

1:36 – Why he left warehouse work to launch a Jim’s Mowing business

2:45 – The power of the Jim’s brand vs going independent

3:50 – Lead quality: Government contracts and high-value jobs

5:01 – Loving the job: Transformation and satisfaction

6:25 – Going fully electric: Ego gear setup and customer feedback

8:17 – Why being your own boss is more freeing than expected

9:41 – Managing customer expectations with communication

11:01 – The secret to a 5-star rating: proactive updates

12:44 – How quoting coaching from Walter made all the difference

16:02 – Jack’s advice to new franchisees: have a plan and go for it

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Jim's Group is your local expert in more than 580 plus services! Our channel is about showing our franchisee's expertise and providing you with great business advice from our founder, Jim Penman.

Not only that, but we also provide regular how-to and advice videos for a large range of topics. The Jim's Group completes around 5 million jobs a year, and there is a great reason for that, which is our longstanding commitment to delivering the best customer service possible.

We also have had 245,000 plus un-serviced leads in 2024 and need more franchisees, we have the work available and can train you in any division.
To obtain an information pack please call 131 546 or https://jims.net/own-a-franchise/

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JIM’S GROUP WEBSITE: https://www.jims.net/
REQUEST A QUOTE: https://jims.net/services/
OWN A FRANCHISE: https://jims.net/own-a-franchise/
PHONE: 131 546 (AUS) 0800 454 654 (NZ)

Podcast
🎧 iTunes - https://podcasts.apple.com/au/podcast/jims-podcast/id1466721618
🎼 Spotify - https://open.spotify.com/show/502PU0ZUKtzFjGmcDoHDi4
📽 YouTube - https://www.youtube.com/playlist?list=PLZLlOfY2ia2u5OyFx3RfmBN-zmZ9cvwGX
🖥 Webpage - https://www.jimspodcast.com/

JIM PENMAN'S SOCIAL ACCOUNTS
FACEBOOK: https://www.facebook.com/thejimpenman/
INSTAGRAM: https://www.instagram.com/thejimpenman/
TWITTER: https://twitter.com/thejimpenman

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