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Jon Delaney changed careers from being a managing director of a multi-million dollar business to owning a highly successful Jim's Mowing franchise and even selling 3 splits in 6-months!
Jon talks to us about his approach to customer services, how he operates his business plus a lot more! www.jimsmowing.com.au or call 131 546 to request a free quote.
0:00 - 1:50 - Introduction and Jon's background
1:50 - 3:10 - Why did you choose Jim's Mowing over others?
3:10 - 5:13 - Testing out franchisees prior for market research?
5:14 - 6:24 - What made you decide to do the Jim's training?
6:25 - 7:45 - You did so much market research on Jim's, what helped you decide?
7:46 - 9:06 - How have your first 6-months been and 3 splits already?
9:07 - 10:14 - Do you recall your first couple of weeks?
10:15 - 12:35 - Reverse engineering for-profit and not sales?
12:36 - 13:26 - Pay for work guarantee?
13:27 - 16:27 - Route and business efficiency
16:28 - 16:55 - How did you grow your Jim's Mowing business?
17:00 - 18:33 - Quoting, Online Leads and Quoting Philosophy
18:34 - 19:00 - What equipment do you use in your business?
19:00 - 20:55 - Custom built Jim's Mowing trailer and going green?
20:55 - 22:17 - What's your income like now compared to previously?
22:18 - 23:10 - Using a Jim's Bookkeeper is essential
23:30 - 24:37 - What is your franchisor support like?
24:37 - 26:48 - Changes in your business to improve it?
26:48 - 27:30 - Attitude and approach to business, where did this come from?
27:31 - 29:00 - Jonathon's customer service approach
29:00 - 30:07 - What about the Jim's Mowing brand and helping with winning jobs?
30:08 - 31:20 - What are the quality of the leads and the amount of them available?
31:21- 32:15 - Client advice in winter, spring and the Jim's Jobs software?
32:15 - 33:00 - What is your lifestyle like now?
33:00 - 34:00 - Did it live up to your expectations?
34:00 - 35:20 - Applying your corporate background to mowing & gardening?
35:20 - 36:05 - Interests outside of Jim's?
36:05 - 37:45 - Advice to anyone thinking of joining Jim's Mowing?
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Jim's Group are your local experts in more than 580 plus services! Our channel is about showing our franchisees expertise and providing you with great business advice from our founder, Jim Penman. Not only that, but we also provide regular how-to and advice videos for a large range of topics. The Jim's Group completes around 5 million jobs a year and there is a great reason for that which is our longstanding commitment to deliver the best customer service possible.
JIM’S GROUP SOCIAL ACCOUNTS
FACEBOOK: https://www.facebook.com/JimsGroupAUS/
INSTAGRAM: https://www.instagram.com/jimsgroupofficial/
YOUTUBE: https://www.youtube.com/user/JimsGroupPtyLtd
TWITTER: https://twitter.com/jimsgroup
LINKEDIN: https://au.linkedin.com/company/jims-group
JIM’S GROUP
WEBSITE: https://www.jims.net/
REQUEST A QUOTE: https://jims.net/services/
OWN A FRANCHISE: https://jims.net/own-a-franchise/
PHONE: 131 546
Listen to the Jim's Group Podcast
🎧 iTunes - http://bit.ly/jimscast
🎼 Spotify - http://bit.ly/jimscastspotify
📽 YouTube - http://bit.ly/jimscastvideo
🖥 Webpage - https://jims.net/the-jimscast/
JIM PENMAN'S SOCIAL ACCOUNTS
FACEBOOK: https://www.facebook.com/thejimpenman/
INSTAGRAM: https://www.instagram.com/thejimpenman/
TWITTER: https://twitter.com/thejimpenman
ASK Jim a question?
Jim does regular Facebook live sessions via our Facebook page and you can ask Jim a question via https://jims.net/ask-jim/
Jim's Group is the largest franchise (by numbers) in the southern hemisphere. It has more than 4,350 + franchise owners who are all local experts in their chosen service.
Jim Penman started a part-time gardening business while earning his PhD in history at Latrobe University. He launched a full-time mowing business in 1982 with a $24 investment.
He initially aimed only at taking on subcontractors, but his business grew, and he gradually began to specialise in the building up and selling of lawn mowing rounds. By 1989 he franchised his business, and since then Jim’s Mowing has become the largest franchise chain in Australia and the most abundant and best-known lawn mowing business in the world.
Jim’s Cleaning was launched in 1994, followed by more than 50 other divisions which now operate in Australia, New Zealand, Canada and the United Kingdom. Jim’s Group now has over 3,800 Franchisees and a turnover of approximately $500 million.
