Gordon and Emma Duncan run Jim's Building Inspections Kenmore. Gordon spent years as a builder until his body started to reject the long days and hard work.

Two years ago they swapped the tools for a franchise, and in this interview they explain why the move was a no-brainer.

They share how a Facebook post turned into an appointment the next day, why a builder's field experience matters more than a course, and the point of difference they hang their business on: staying with the customer from the first call instead of taking payment and sending a report.

They walk through their full range of services, including pre-purchase and pre-sale building and pest, new construction stage inspections, asbestos and mould inspections, and property condition reports.

They also cover the Queensland new-build surge ahead of the Olympics, the growing insurance and storm work, and why they treat first home buyers as their little joy.

If you are a builder or trades couple weighing a building inspection franchise in Australia, this is an honest look at life two years in.

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Jim’s Group is Australia and New Zealand’s largest home services brand with over 580 divisions. Our franchisees complete 5 million+ jobs every year.

Here’s what you’ll find here:

Straight advice from Jim Penman on business and franchising

Franchisee success stories and behind-the-scenes insight

Practical how-to guides for home and business services

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