Thinking about a Jim's Window and Pressure Cleaning franchise? Matt spent 13 years as a software developer before swapping his desk for a pressure washer.
Four months in, he shares his fees, leads, revenue and the lessons from a tough start.
Matt ran his own pressure washing side hustle for a year on weekends, with three young kids at home. He struggled to find leads.
Joining Jim's gave him brand recognition and a call centre sending him four to five leads a week.
His first two months were hard. Fuel prices spiked and work slowed. From late June, his revenue climbed to $2,000 to $2,500 a week, and a local high school job pushed one month to $14,000.
Matt breaks down the Jim's flat fee, the $17 lead fee and why he chose Jim's over percentage-based franchises. He also explains soft washing, solar panel cleaning, driveway cleaning and his equipment setup, including why he would buy a soft wash system before a pressure washer.
His customer service system is simple. He calls every lead within 2 to 5 minutes, converts around 80% of jobs and walks each customer around the finished work. That approach earned him close to 30 five-star reviews in four months.
You'll also hear how he works school drop-offs and pickups around a 9:30 to 5 day.
WHAT YOU'LL LEARN
Why Matt picked a franchise over building his own brand
What a Jim's Window and Pressure Cleaning franchise costs to run
How fast lead calls lift conversion to 80%
How to earn five-star reviews under Google's new rules
Why soft washing brings in more work than pressure washing
0:00 Highlights on fees and leads
0:57 Meet Matt from Jim's Window and Pressure
1:15 A rough start, then booked out
1:40 From software developer to pressure washing
2:33 Why Jim's over going independent
3:54 Researching the franchise
5:55 Training as an experienced operator
6:53 Why the work is satisfying
8:45 Removing concrete from windows
10:32 Soft washing houses explained
13:58 Graffiti removal
14:30 Solar panel cleaning
15:59 Driveway cleaning and curb appeal
18:12 Equipment setup
20:13 Working around three young kids
21:15 The toughest first months
23:40 Fees and running costs
25:32 Customer service and turning up on time
26:34 Calling leads within minutes
27:09 Getting five-star reviews
29:56 Quoting fast
31:00 How physical is the job
32:40 Why the flat fee model works
35:01 Switching Jim's leads off later
INCOME DISCLAIMER
The income, revenue and profit figures shared in this video reflect one franchisee's individual experience. They are not a promise, projection or guarantee of earnings. Results vary based on location, hours worked, effort, skill, market conditions and other factors. Some franchisees earn more and some earn less. Figures may refer to revenue rather than profit unless stated otherwise. Before making any decision, review the official franchise documentation and seek independent legal, financial and accounting advice.
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Jim’s Group is Australia and New Zealand’s largest home services brand with over 580 divisions. Our franchisees complete 5 million+ jobs every year.
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