#ASKJIM Episodes

An audio replay of the TWENTY FIRST #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman and Joel Kleber.

#ASKJIM is on WEDNESDAY nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page.

To learn more about Jim's Group visit https://jims.net/ or call 131 546

To learn more about Jim visit https://jims.net/meet-jim/
Follow Jim on Facebook, Instagram, Twitter and Linkedin @thejimpenman

Follow Jim's Group on Facebook, Instagram, YouTube, Twitter and Lin...

Jim, the founder of Jim's Group, reveals his strategies for addressing the imbalance of power between franchisors and franchisees, advocating for significant reforms to protect franchisee rights.
He emphasizes the need for the authority to reject operational changes, renewal rights, and transparent practices, including a groundbreaking proposal for annual, government-conducted franchisee surveys.

Discover how Jim's ethical franchising model not only fosters fairness but also champions the succe...

An audio replay of the EIGHTEENTH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman, Li Penman and Joel Kleber.

We do an introduction with the Facebook live session and run through some items beforehand, so if you want to jump straight into the questions, please skip to around 9 mins.

Our guest was Jim's wife, Li Penman. It was great to have Jim on as he credits his wife as his number 1 business decision he has ever made and one of the main reasons for his suc...

An audio replay of the SEVENTEETH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman, Archie Hood and Joel Kleber.

Archie Hood is a divisional manager and regional franchisor for multiple divisions ranging from Handyman all the way to Skip Bins.

We do an introduction with the Facebook live session and run through some items beforehand, so if you want to jump straight into the questions, please skip to around 5 mins.

Jim and Archie power through the questions o...

Tune in to Episode 16 of #ASKJIM for an exciting live Q&A session featuring Jim Penman, founder of Jim's Group, and special guest Haydar Hussein, founder of Jim's Cleaning, one of the largest cleaning franchises.
Filmed in front of a live audience at Jim's Group training complex, Jim shares insights on supporting franchisees during economic downturns, emphasizing the importance of customer service and innovative IT solutions.

Haydar reveals his journey from humble beginnings to leading a succes...

Step into the lively world of the #AskJim series where Joel Kleber brings together Jim Penman, the founder of Jim's Group, and a constellation of franchisees for an engaging session filled with humor, wisdom, and invaluable insights.
This episode highlights the core of Jim's Group's achievements: a steadfast commitment to the well-being of franchisees and providing outstanding customer service, amidst the ups and downs of business expansion.

From celebrating the quick fixes by a Jim's Antennas ...

An audio replay of the FOURTEENTH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman and Joel Kleber.

We do an introduction with the Facebook live session and run through some items beforehand, so if you want to jump straight into the questions, please skip to around 5 mins.

Jim powers through the questions on this episode and provides great business and life advice.

#ASKJIM is on WEDNESDAY nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page.

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An audio replay of the THIRTEENTH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman and Joel Kleber.

We do an introduction with the Facebook live session and run through some items beforehand, so if you want to jump straight into the questions, please skip to around 6 mins.

Jim powers through the questions on this episode and provides great business and life advice.

#ASKJIM is on WEDNESDAY nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page.

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Join us for an enlightening episode of the #AskJim series where Joel hosts Haydar Hussein, the founder of Jim's Cleaning Group, and Ali Olmez, a key contributor to its phenomenal growth, along with Jim Penman, the mastermind behind Jim's Group.
Dive into their world as they share personal victories like Haydar's transformative weight loss journey and profound insights into managing customer complaints with a focus on satisfaction and fairness.

Discover the secrets behind their successful expans...

An audio replay of the TWELTH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman and Joel Kleber.

Jim answers a large number of view questions on this edition from customers, franchisees and franchisors.

As always lots of great business and life advice from Jim on this episode.

#ASKJIM is on WEDNESDAY nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page.

To learn more about Jim's Group visit https://jims.net/ or call 131 546

To learn more abou...

An audio replay of the ELEVENTH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman and Joel Kleber.

Jim answers a large number of view questions on this edition from customers, franchisees and franchisors.

As always lots of great business and life advice from Jim on this episode.

#ASKJIM is on WEDNESDAY nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page.

To learn more about Jim's Group visit https://jims.net/ or call 131 546

To learn more ab...

An audio replay of the tenth #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman.

This week was the one where we announced the #JIMSLOGOCOMP which was a meme competition.

You can create you're own meme still via https://jims.net/logogenerator/

Jim as always answers a large number of viewer questions on this edition from customers, franchise owners and franchisors.

To learn more about Jim's Group visit https://www.jims.net/ or call 131 546

#ASKJIM is Wednesday...

An audio replay of the NINTH #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman.

Jim answers a large number of viewer questions on this edition from customers, franchise owners and franchisors.

To learn more about Jim's Group visit https://www.jims.net/ or call 131 546

#ASKJIM is Wednesday nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page

Follow Jim on Facebook, Instagram, Twitter and LinkedIn - @thejimpenman

Follow Jim's Group on Facebook,...

An audio replay of the eight #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman.

Jim answers a large number of viewer questions on this edition from customers, franchise owners and franchisors.

He also reveals some damming stastitics about first-year business owners in this live Q & A.

To learn more about Jim's Group visit https://www.jims.net/ or call 131 546

#ASKJIM is Wednesday nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page

Follow Jim...

Here is the audio replay of the seventh #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman.

Jim answers a large number of viewer questions on this edition from customers, franchise owners and franchisors.

To learn more about Jim's Group visit https://jims.net/ or call 131 546

#ASKJIM is Wednesday nights at 7 PM AEST via the Jim's Group - Head Office Facebook Page

Follow Jim on Facebook, Instagram, Twitter and LinkedIn - @thejimpenman

Follow Jim's Group on Fa...

Here is the audio replay of sixth #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group, Jim Penman.

Jim answers a large number of viewer questions on this episode and some the areas covered include;

Safety nets for business.

Jim's work hours as a CEO and his routine

Jim talks about our white colour services

Cross-divisional work and can franchise owners do this?

What is his view of skilled work?

To learn more about Jim's Group visit https://jims.net/ or call 131 546

#A...

Here is the audio replay of the fourth #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group. As you can tell from the audio, we were still very raw and finding our feet a little with these sessions again.

This one was the week when 'Jim's Book' was released, and Jim was in full media mode. Jim even appeared on the Sunrise morning program during the week. We don't only talk about that, but you will also hear a lot about Jim's other passions and motivations.

Tune in to the Jim...

Here is the #ASKJIM audio from one of the best Facebook live Q & A's we have done with Jim about 'Jim's Book'. Lot's of ground was covered and you will even learn about Jim's first nightclub experience. We apologise for the audio issues, however they should clean up around the 25 mins mark. Our special guest was Catherine Moolenschot who is the author of 'Jim's Book' and was kind enough to come on our live show.

Catherine has also done various TEDx talks and written other novels including' A Ro...

In this podcast episode, Ali Olmez and Haydar Hussein reveal the secrets behind Jim's Cleaning Group's impressive journey from a humble start to a nationally successful business with over 1,135 franchisees.
They detail the transformation led by strategic service specialization, a relentless focus on customer satisfaction, and innovative marketing strategies that garnered thousands of five-star reviews.

Their story is not just about business growth but also about empowering franchisees to thrive...

Step into the world of entrepreneurial success with Haydar Hussein, the powerhouse behind Jim's Cleaning Group, boasting over 1,000 franchisees across Australia and New Zealand.
From his humble beginnings in 1989 to leading the world's largest cleaning franchise, Haydar's journey is proof of leveraging the established systems of Jim's Group, innovating within the industry, and supporting new Australians in their business ventures.

Discover how Haydar's philosophy of being a "copycat businessman...

Join Joel Kleber in episode 19 of the #ASKJIM series, featuring special guest Sharon Connell from Jim's Dog Wash and Grooming.
Discover Sharon's ambitious journey from franchisee to divisional franchisor, her drive for excellence, and how she's reshaping the future of pet grooming with over 120 franchisees in just 18 months.
Jim Penman, the visionary behind Jim's Group, shares his insights on the power of franchising, the importance of franchisee satisfaction, and his commitment to continuous im...

Here is the audio replay of the third #ASKJIM Facebook Live Q & A with the founder and CEO of the Jim's Group. If you are a first-time listener, Jim Penman is the face behind the Southern Hemispheres largest franchise the Jim’s Group which has more than 3,800 franchises. In these open sessions to the public on Facebook, Live Jim answers any question that is generally on the live feed and provides great business advice. He also shares parts of his story and how he views the business world. The gr...

Dive into an engaging session with Joel Kleber and Jim Penman, the visionary behind Jim's Group, in episode 2 of the #AskJim series.
Jim enthusiastically expresses his steadfast devotion to his work, comparing his engagement with Jim's Group to participating in an expansive and fulfilling game.
From discussing the future of robotics in the mowing industry to revealing there are 20 franchisees named Jim, Jim's insights offer a unique glimpse into his business philosophy and personal anecdotes.

D...

Here is the replay of the very first #ASKJIM Facebook Live Q & A that we did with Jim Penman. If you don't know Jim, he is the CEO and Founder of Jim's Mowing which turned into the Jim's Group and has more than 3,800 franchisees and a yearly turnover of approximately $500 million.

We do these live events every week via the Jim's Group Facebook page. Jim is joined by his co-host Joel Kleber, whose initiative it was to give the public direct live access to Jim every week on a live platform. In th...