Episodes

Thinking about joining Jim's Dog Wash?

This is the interview for you!

Sharon Connell, tells you everything you need to know about starting a Jim's Dog Wash franchise and who succeeds.

Hear from Sue, James and Craig who are coaches with our Jim's Life Coaching division. They share a lot of free knowledge and have a great free 60-minute introduction call offer at the moment. To claim it, just call 131 546.

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One Jim's Hazmat franchisee did $750,000 in revenue in his second year while taking three months off. In this episode Joel sits down with Gary, the Jim's Hazmat franchisor, and Jason, the national franchise manager, to break down what is one of the fastest growing and least understood divisions inside Jim's Group.

Gary started six years ago working from a corner of his kitchen and now leads 31 franchisees across the country. Jason walks through the three day induction, the 13 services Hazmat fr...

Robert Young brought Jim's Building Maintenance and Jim's Handyman to New Zealand five years ago.

His teams are now the market leader nationally, booked months out in Wellington and Christchurch while independent builders are calling him asking for work.

Robert joins Joel on the Jim's podcast to make the case that property maintenance is the most recession-proof trade business in New Zealand right now, and that owning a customer base of around 1,000 people is the only real protection a tradie ...

What's the real strategy a top Jim's Cleaning franchisee used to build their business? Not ads. Not leaflets.

The unserviced leads report.

In this episode Janille, head trainer for Jim's Cleaning New Zealand, sits down with Joel Kleber to break down how she and her husband went from bookkeeper and construction project manager to one of the top Jim's Cleaning franchises in NZ.

Within the first few weeks they reduced their incoming leads and started cherrypicking from the unserviced leads repor...

Damian Bush felt fit, coached footy, hit the gym, and weighed 80kg. Then a routine check found his resting heart rate sitting at 137 and he was in emergency heart surgery the next day.

Damian has been a Jim's Mowing franchisee in Tasmania for nearly 10 years and supports the Tassie network alongside running his own crew. He joins Joel on the Jim's Mowing podcast to share the health scare that nearly took him out, and the business systems that kept his income running while he recovered.

The con...

#ASKJIM May 2026 with Jim Penman and Joel Kleber

A franchisor recently copped a $19,800 fine for failing to update an entry on a government website nobody uses.

Jay Westbury is the CEO of the Franchise Council of Australia. He returns to the show to walk through the regulatory changes hitting Australian franchising right now.

The episode covers what's already been passed, what's sitting in the lower house, and what franchisors and franchisees need to be paying attention to.

Jay breaks down the Franchise Disclosure Register fine and why the ...

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A franchisor now gets fined when one of their franchisees underpays staff, even when the franchisor had nothing to do with it. Payday Super kicks in 1 July and means super contributions must clear within 7 days of every pay run, not quarterly.

The salary buffer rule that most employers rely on to stay compliant has changed, and one overtime-heavy week can now trigger an underpayment claim that costs hundreds of dollars per employee.

In this interview, Damien Gooden from ER Strategies (an FCA P...

Independent electricians in Australia are paying $4,000 to $5,000 a month to generate roughly half the leads Jim's Electrical delivers for $620.

Cam Scott has run Jim's Electrical for 18 years and sits down with Joel to lay out the real numbers behind the division.

He covers the fee structure, how lead fees work, why franchisees regularly get blown away by the volume of work in their first week, and what a 70 to 90 percent conversion rate looks like in practice.

One franchisee in the group is...

Sean went from 10 years managing an Aldi supermarket to $250,000 in his first year as a Jim's Hazmat franchisee, with no trade background and no prior business experience.

Sean joins Joel on the Jim's Group Podcast to break down how he built one of the fastest-growing runs in the Jim's Hazmat division from scratch.

He covers the full range of services his business does, including asbestos removal, biohazard cleans, crime scenes, hoarder cleans, mould treatment and meth testing.

Sean talks thr...

Laura, Andreas, Peter and Sam from Jim's Building Inspections have a chat about how they run their business, the industry and how being a franchisee has been for them personally in this open franchisee roundtable.

Ali Olmez, CEO of Jim's Cleaning Group, joined us in the studio to share the Jim's Cleaning Group's plans for 2026.

A must listen for anyone thinking about joining Jim's.

#ASKJIM March 2026 with Jim Penman and Joel Kleber

Haydar's back for 2026 with a whole bunch of updates about the Jim's Cleaning Group.

To learn more about joining us, visit www.jims.net

Meet Sarfy, who is heading up the JIMBO app and shares the latest developments and what is planned for future releases.

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Meet Craig Smith, who is a star Jim's Carpet Cleaning franchisee in Mildura.

He shares his journey, passion for mental health and some great local marketing strategies that he used to build his business.

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It's worth checking this out on YouTube when it drops next week as Jim clarified some incorrect information in a video that you have probably all seen!

In this episode of the Jim’s Podcast, Ibrahim Mousalli shares how he went from bricklayer to building a thriving 5-star cleaning business in under two years.

He breaks down what sets him apart in a competitive industry — from delivering high-quality service to using social media and word-of-mouth to generate consistent work without relying on paid leads.

We also explore his mindset on competition, handling rejection, and building a business that runs beyond just himself.

Michael spent 32 years in the corporate world, then jumped into a Jim’s Mowing franchise.

In his first 12 months he built a standout business. 126 reviews, 4.9 stars, multiple staff. Then he doubled down and bought a second franchise with Jim’s Window and Pressure Cleaning.In this episode, Michael shares how he scaled so fast. Turning one lead into a major aged care account, training staff for consistent five-star work, quoting faster using customer videos, and building a bundled services plan ...