In this episode, we are joined by Cate Barrett from Jim's Laundry Service in Mildura. Cate shares her experience working with a client who is raising their grandchildren and struggling with laundry. She emphasizes the importance of building rapport with clients and making their lives easier. The host also discusses Jim's 30-day email to new franchisees and highlights Cate's impressive achievements in her first 30 days, particularly with NDIS work. Cate talks about her background and how she has been succeeding in her laundry services franchise.https://jimslaundryservices.com.au/