Richard Furler

This episode of Jim's Podcast features an interview with two Jim's Mowing franchisees, Roger and Richard, discussing their experiences, challenges, and the unique solutions they've implemented in their business operations. Topics range from customer service, health challenges, business growth, collaboration, and the importance of training and employee management. Key Takeaways: Top performers in customer service answer calls within two minutes to create a positive first experience. Richard, faci...