Interview with Rachel Mounter of Jim's Dog Wash
In this episode, Rachel Mounter, a franchisee in Melbourne and Victoria, shares her experience of dealing with the recent shutdown and how she communicated with her franchisees.
She discusses the initial confusion and the steps taken to inform everyone about the closure.
Rachel also talks about the positive aspects of the shutdown and how it provided an opportunity to focus on tasks that are usually put off.
The episode highlights the resilience and adaptability of franchisees during challenging times.
https://jimsdogwash.net.au/
In this episode, Rachel Mounter, a franchise owner, shares her experience of managing multiple regions during the lockdown. She discusses how she communicated with franchisees and helped them navigate the confusion surrounding work restrictions. Rachel highlights the importance of staying connected through a WhatsApp group chat and sending out formal emails to inform franchisees about the shutdown. She also emphasizes the need for mental preparedness and finding the positives in the situation. Rachel encourages franchisees to focus on tasks that are usually pushed aside, such as one-day jobs and highlights the opportunity for personal and professional growth during the six-week closure.
Timestamps:
[00:01:25] Positives during lockdown.
[00:05:10] Ideas being exchanged.
[00:07:33] Unserved leads in dog wash.
[00:11:32] Getting to know franchisees.
[00:13:38] A platform for larger dogs.
Tune in to an Uplifting Episode of the Jim's Podcast with Rachel Mounter. Meet Rachel Mounter, a franchise owner who skillfully managed multiple regions during lockdown. This episode is a must-listen for anyone seeking inspiration during challenging times.
Quotes:
"It's a really positive vibe here in the Jim's Dog Wash." - Rachel Mounter
"And then we sort of looked on what the positives of the next six weeks could be rather than the negatives." - Rachel Mounter
Video version available https://youtu.be/31CbS1aLEBw
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