In this episode, Rachel Mounter, a franchisee in Melbourne and Victoria, shares her experience of dealing with the recent shutdown and how she communicated with her franchisees. She discusses the initial confusion and the steps taken to inform everyone about the closure. Rachel also talks about the positive aspects of the shutdown and how it provided an opportunity to focus on tasks that are usually put off. The episode highlights the resilience and adaptability of franchisees during challenging times.https://jimsdogwash.net.au/