Builders earn twice as much with us. Robert Young explains
Robert Young's teams in Wellington and Christchurch are booked months out in a down market while he fields calls from tradies with no work at all.
Robert brought Jim's Building Maintenance and Jim's Handyman to New Zealand five years ago and now runs both divisions as franchisor.
He sits down with Joel Kleber to explain why property maintenance holds up when renovations dry up, and why he believes the only real income security for a tradesman over the next decade is a base of a thousand customers who know his name.
He walks through the flat fee model and why taking a percentage of revenue turns a franchisor into a boss.
He covers what a lead costs in New Zealand, why only one franchisee ever receives each one, and how territory works when your database is your real territory.
He explains the pay for work guarantee, the two days of training every franchisee completes before signing anything, and what he says to people who should stay in their current job.
Worth an hour if you hold a hammer for a living.
0:00 Why tradies have no work right now
1:26 AI, automation and job security
2:47 Why property maintenance is recession proof
6:17 Who Robert accepts as a franchisee
9:15 Flat fees vs a percentage of revenue
12:01 Owning your customers and your exit
13:30 How lead fees work in New Zealand
18:26 Why brand makes a lead convert
23:24 Talking to franchisees before you sign
31:00 Territory limits and Jim's Contracts
37:03 The pay for work guarantee explained
43:52 More quotes, better close rate, higher prices
49:06 Buying power and how to get in touch
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