Franchisee Interviews Episodes

On this episode of the Jim’s Podcast, we interview Jason Jaap from Jim’s Scratch and Dent.

Jason clears up the long-running “supermarket” myth and takes us right back to 1990, when he bought a Jim’s Mowing franchise at 22 years old.

From there, it’s a proper Jim’s story. Master franchise days, building support systems, launching new divisions, and then heading to the UK before coming back to Australia and eventually building a scratch and dent business that grew big enough to sell to private e...

Ben is the first Jim’s Electrical franchisee based on the Gold Coast, and his first 90 days went fast.

In month one he received 40 leads, then 69, then 74.

No warm-up period. Just straight into it.In this episode, Ben shares what it was like leaving employment, going through training, and having leads come in from day one. We talk about the type of electrical work he’s doing, how customer service drives reviews and referrals, and why calling leads immediately makes such a big difference.We als...

Why does being a woman actually make Laura Vella a better building inspector?

In this episode, I sit down with Laura Vella, an accredited certifier and Jim’s Building Inspections franchisee, to talk about life on site in a male dominated industry and why her perspective has become a real advantage for buyers.

Laura shares her journey from government and high end residential certification into franchising, what burnout taught her, and how communication, empathy, and attention to detail often ma...

Paul is the Divisional Franchisor for Jim's Diggers, and in this interview, he shares a lot of detailed information about how the division works, services plus a lot more about the Jim's Diggers system.

A great listen or watch for anyone interested in joining the Jim's Diggers franchise.

You might even be able to buy a Porsche!

In this episode of the Jim’s Podcast, we chat with Peter, National Franchisee of the Year for Jim’s Building Inspections across Australia and New Zealand.

Peter shares his journey from award-winning builder to franchise owner, what pushed him to step away from construction, and how he built a high-quality inspection business focused on integrity, education, and long-term outcomes for clients.

We discuss:

The mindset shift from builder to inspector

Why quality inspections matter more than eve...

Meet Andreas, who is a star Jim's Building Inspections franchisee from Iceland originally.




He shares a load of great knowledge in this interview, and it's a must listen for anyone into property.

Meet Daniel from Jim's Bookkeeping, who shares a very honest insight into owning a Jim's franchise and how he has built his team already on the back of the Jim's leads.

Nathan is six months into his Jim’s Mowing journey and spring has been absolute chaos (in the best way).

In this check-in episode of the Jim’s Podcast, he shares what business really looks like once the busy season hits: managing days with up to 12 leads, staying organised with quoting and scheduling, and avoiding burnout while the diary fills fast.

He also breaks down the numbers so far — 130+ jobs paged, around 110 converted, and 35–40 regular customers — plus the surprising impact of consis...

In this episode of the Jim’s Podcast, we hear from a Jim’s Cleaning franchisee who’s grown his business to 22 staff, expanded into additional services, and built a strong reputation for quality and customer service.

He shares his journey from a corporate banking career to hands-on business ownership, the challenges of the early days, and the systems he uses to maintain standards as the business grows — from audits and staff training to hiring strategies that work.

A practical, honest conversat...

Michael expected a slow start when he joined Jim’s Mowing — especially heading into winter. Instead, his schedule filled faster than he imagined.

In this episode of the More Than Just Mowing podcast, Michael shares his first two months as a Jim’s Mowing franchisee in Canberra.

He talks about starting out, learning to quote, responding quickly to leads, and how following the Jim’s system helped him build a full diary early on.

A practical, honest look at what new franchisees can expect when th...

In this episode, Sharon sits down with three brand-new Jim’s Dog Wash franchisees to unpack the real story behind joining the division. No scripts, no polish. Just honest conversations about why they chose Jim’s, what training was actually like, and how it feels to step out of a job and into business ownership.

You’ll hear about trailer training, grooming big dogs in tight spaces, learning the systems, dealing with early nerves, and the surprising moments that made everything click. They talk o...

Meet Zach from Jim's Laundry Services, who has a great story about his Jim's journey and how he runs his business.

He shares how he has built his business, the reality of the Jim's system, and how you can do it as well.

Meet Shayne, who had a very successful building business for a very long-time before deciding he wanted a change and not the stress that comes with running a large business.

Shayne bought a Jim's Building Inspections franchise and shares what that has been like for him and also how we can help customers a lot of money when it comes to buying their dream home.

Meet Brandon from Jim's Bathrooms and Resurfacing in Tasmania, He shares his journey and some important information for customers to consider when it comes to renovating in your home.

Meet Naldo from Jim's Mowing New Zealand who shares how he managed to build his Jim's Mowing business from scratch at the start of winter!

Miriam and Ronny joined Jim's Cleaning after running their own cleaning business for 17 years.

Here is why they did this and what benefits they have had from joining the Jim's brand.

To learn more about Jim's, call 131 546 or www.jims.net

A raw and emotional interview with Jim's Building Inspections franchisee Daniel Hills who shares his full Jim's journey in full!

He covers the business, services and also his mental health journey.

We thank Daniel for coming into the studio and sharing his story in full.

Interview with one of our Jim's legends, Bill Cobangolu, who has more than 370 franchisees in his regions and division.

Bill shares what makes Jim's unique and also everything you need to know about Jim's Laundry Services.

To learn more about us, call 131 546 or www.jims.net

Jim's Scratch and Dent is a new division, however, the franchisees in this division are absolutely over the moon!

Meet Con and Jenny who share their journey and what the franchise has been able to do for them and their family.

George from Jim's Mowing is a young dad and shares everything you need to know about how you can work the business around your family.

Enoh did a video back for us in March 2025, so it was great for him to come into the studio and catch up about how his franchise experience has been.

He also shares some great customer service tips and insights into the life of a small business owner!

Meet Sam and Alex who share the Jim's Bathrooms difference and why they chose to be a part of the Jim's family.

We met Cameron back at the new franchisee training, so it was great to be able to catch up with him to talk about how his franchise has been going after a few years.

We caught up with Jacob from Jim's Window and Pressure Cleaning to talk about his business after we caught up with him couple of years ago!

A great story with a lot of great business insights as well.