Franchisee Interviews Episodes

Soham Gondalia, a devoted Jim's Dog Wash franchisee, shares his journey to achieving a five-star rating across over 150 reviews, highlighting the power of kindness and effective communication. Transitioning from an NDIS worke...

Sarah Gasgoyne's story is a heartwarming tale of transformation and dedication. Moving from a career in disability and aged care to becoming a beloved Jim's Dog Wash franchisee, Sarah found her calling in dog grooming, driven...

Teena Rankin's transformation from a background in bookkeeping and finance to becoming a successful franchisee with Jim's Cleaning Gordon South is a story of resilience, ambition, and growth. Driven by personal circumstances ...

In this episode, we hear from Cameron Blair, a franchisee of Jim's Dog Wash. Cameron discusses his background in customer service and how it has influenced his success in providing excellent service to clients. We also learn about Cameron's transition from being a furniture maker and trade …

This episode features an interview with Julie Smyth from Jim's Dog Wash, discussing her journey from a corporate job to becoming a dog groomer. The conversation covers the challenges and rewards of running a franchise, the im...

In this episode of the Jim's podcast, Matt Sheldon from Jim's Mowing joins the conversation. He shares his experience with marketing strategies, such as offering special packages to existing customers and utilizing tools like email and chat. Listen to this episode for valuable insights on e…

In this episode, Anthony Ryan from Jim's Pool Care, Mount Gravatt, shares his expertise on pool maintenance and the importance of personalized service. He highlights the limitations of pool shops and the value of on-site assessments. Anthony's dedication to providing excellent customer serv…

In this episode of the Jim's podcast, host Joel Kleber is joined by franchisee Frank, who has achieved an impressive five-star rating with 378 reviews in just over a year of being in business. They also discuss Frank's background before joining Jim's Antennas and delve into how he managed to ac…

In this episode of the Jim's podcast, Adam from Jim's IT shares his experience working with clients of all sizes, from small home users to major businesses. He discusses the positive impact of being part of the Jim's group and how his initial doubts were proven wrong. With over 121 five-sta…

In this episode of The Jim's Podcast, host Joel Kleber interviews Medhi and Olga. They discuss their perfect five-star rating as franchisees and their background prior to joining Jim's Building Inspections. Medhi shares his experience as an engineer and the sacrifices he made for his career…

In this episode of the Jim's podcast, host Joel Kleber sits down with franchisees Candice and Eric to discuss their journey with Jim's Group and Jim's Antennas. Joel congratulates them on their exceptional customer service. Candice and Eric share how they got involved with Jim's Group and t…

Matt Willson's transformation from an office job to running a thriving Jim's Dog Wash franchise is a story of growth, ambition, and love for four-legged clients. Since June 2019, Matt has expanded his operation from working s...

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Kyle, a franchisee of Jim's Mowing in New Zealand. Kyle discusses his background in the healthcare industry and how the COVID-19 pandemic prompted him to make a career change. He shares his journey of wanting …

In this episode of the Jim's podcast, we hear from Robert, a star franchisee of Jim's Test and Tag. Robert shares his journey from being a carpenter to joining Jim's Test and Tag after a back injury. He talks about the appeal of being out and about, speaking to people, and the variety of th…

Rachel Brooke from Jim's Conveyancing and Bunna, an experienced Jim's Building Inspector, explores why building inspections are crucial for any property purchase. With Bunna's 20 years of experience, they provide insights int...

In this episode, Rachel Brooke from Jim's Conveyancing sits down with Andrew Shaw, the head of Jim's Legal, to discuss the importance of having a will. They explore the new service offered by Jim's Legal and the various aspects of estate planning, including wills, powers of attorney, and distri…

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Julian, a franchisee of Jim's Mowing. Julian shares how he got involved with Jim's Mowing, starting with his brother's Jim's Detailing business in Melbourne. Prior to joining Jim's, Julian had a background in …

In this episode of the Jim's podcast, host Joel Kleber interviews Shaun, a franchisee from Jim's Scratch and Dent. Shaun shares his journey of transitioning from being a spray painter to starting his own business with Jim's. He discusses how he discovered the opportunity through Facebook an…

In this episode, Joel Kleber interviews Phil, a star franchisee of Jim's Test and Tag. Phil shares his background in sport and commercial partnerships before joining the test and tag industry. We discuss his success in building up his business, including his exceptional service and impressi…

In this episode, we are joined by Sam Shah from Jim's Cleaning Darwin. Sam Shah shares about his experience running Jim's Cleaning Darwin for the past eight to nine months and the success they have achieved as a team. They have received excellent reviews from clients, earning a perfect five…

In this episode of the Jim's podcast, host Joel Kleber interviews Jade, a star franchisee from Jim's Dog Wash. Jade shares her journey from working in customer service and sales to becoming a successful member of the Jim's family. She discusses her transition from a behind-the-scenes role t…

Toby Pilgrim shares his transition from a national manager position at Lloyd's Auctions to becoming a franchisee with Jim's Mowing, the world's largest mowing franchise. He emphasizes the lure of flexibility, enabling him to spend quality time with his young family. Prioritizing family time, he…

In this episode, host Joel Kleber interviews Jodie, a former registered nurse who made the transition to becoming a Jim's dog wash franchisee. Jodie shares her reasons for leaving her nursing career, including health issues and the desire to avoid workplace triggers. With 30 years of nursin…

In this episode of the Jim's Podcast, host Joel Kleber interviews Luke Holden, a successful franchisee in the test and tag industry. Luke shares his journey and how he achieved an impressive five-star rating in just his first year. Prior to joining Jim's Test and Tag, Luke worked as a fire …