Franchisee Interviews Episodes

Interviews with some of our 5,250 plus franchise owners in Australia, New Zealand and Canada
Oct. 19, 2023

Jim's Test & Tag + Fire Safety - I built a successful business in under 6 months! Interview with Luke Holden

In this episode of the Jim's Podcast, host Joel Kleber interviews Luke Holden, a successful franchisee in the test and tag industry. Luke shares his journey and how he achieved an impressive five-star rating in just his first year. Prior to joining Jim's Test and Tag, Luke worked as a fire sprinkler fitter. Tune in to hear about Luke's experiences and the rewards of being a star franchisee. https://www.jimstestandtag.com.au/
Guest: Luke Holden
Oct. 15, 2023

Interview with a Husband and Wife Jim's Mowing team!

Patrick and Annabelle's story with Jim's Mowing Ferntree Gully North is a journey of finding the perfect blend of professional growth and family life. Transitioning from their previous careers, they looked at the independence and work-life balance that Jim's Group uniquely offers. Together, they've built a thriving franchise, balancing the demands of a successful business with the joys and challenges of raising a young family, including overcoming health obstacles. Their journey highlights the ...
Oct. 12, 2023

Jim's Pool Care - It's all about the support! Interview with franchisee, Craig Papworth

In this episode of the Jim's podcast, host Joel Kleber interviews franchisee Craig about his journey with the franchise. Despite starting with no customers, Craig managed to hit the ground running and build a successful business. He shares his strategies for getting leads and discusses the initial challenges he faced. Tune in to learn more about Craig's inspiring story and how he overcame obstacles to achieve success as a franchisee. https://www.jimspoolcare.com.au/
Oct. 5, 2023

Jim's Window & Pressure Cleaning - I left plumbing to start a franchise and haven't look back at just 25 years of age! Interview with Jacob Mengi

In this episode of the Jim's Podcast, host Joel Kleber interviews Jacob, a successful franchisee who shares his journey and how he found success with Jim's. Jacob discusses how he initially came across Jim's through a friend and decided to explore franchising as an alternative to starting his own plumbing business. He talks about the competitive nature of the plumbing industry and the challenges of building a brand from scratch. Jacob explains how he discovered Jim's and why he was drawn to the franchise model. Tune in to hear Jacob's inspiring story of entrepreneurial success with Jim's. https://www.jimscleaning.com.au/request-free-quote/book-window-pressure-cleaning/
Guest: Jacob Mengi
Sept. 28, 2023

Jim's Cleaning - I was an independent cleaner and joined Jim's Cleaning, why? Interview with franchisee, Alice Hauraki

Alice Hauraki's transition from an independent cleaner to a flourishing Jim's Cleaning franchisee is a story of empowerment, growth, and success. Joining Jim's Group transformed Alice's approach to business, allowing her to recognize the true value of her services and significantly increase her income. Her journey emphasizes the learning curve in quoting jobs, the financial benefits of the franchise model, and the challenges and rewards of expanding a cleaning business. Alice's dedication to pr...
Guest: Alice Hauraki
Sept. 21, 2023

Leaving 20 years in the automotive industry to start a Jim's Mowing franchise! Interview with Nathan Boyce

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Nathan Boyce, a franchisee from Jim's Mowing in Kalala, Tamworth. Nathan shares his background in the automotive industry and the lifestyle change that led him to join Jim's Mowing. Nathan has an impressive five-star rating and a perfect record Tune in to hear more about Nathan's journey and his experience with Jim's Mowing. https://www.jimsmowing.com.au/
Guest: Nathan Boyce
Sept. 17, 2023

Running a Jim's Mowing franchise in a country town! Interview with Nathan Dunn from Jim's Mowing

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Nathan Dunn, a franchisee of Jim's Mowing. Nathan shares his background and how he got into the mowing industry after working in baking and dairy farming. Tune in to hear Nathan's journey and his experiences as a Jim's Mowing franchisee. https://www.jimsmowing.com.au/
Guest: Nathan Dunn
Sept. 17, 2023

Jim's Cleaning - Interview with John Head franchisee with Jim's Cleaning on commercial clients, employees and more!

In this episode of the Jim's podcast, host Joel Kleber interviews franchisee John, and shares his background working as a VIP manager at a casino and the decision he and his wife made to look for something else. After researching different franchise options, they found Jim's Cleaning and decided to join. Tune in to hear John's journey and his experience with the Jim's family. https://www.jimscleaning.com.au/
Guest: John Head
Sept. 14, 2023

Jim's Mowing - I haven't had a complaint in 14 years! Interview with Ken Swithenbank

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews franchisee Ken, who has been awarded the Accor Silver Membership for his long-term service and excellent customer service. Ken shares his background in farming and how he transitioned to Jim's Mowing. Tune in to hear more about Ken's journey and his experience as a star franchisee. https://www.jimsmowing.com.au/
Sept. 7, 2023

Jim's Mowing - I have been with Jim's 27 years! Interview with franchisee, Tony Theobald

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Tony Theobald, a franchisee with Jim's Mowing since 1994. With the possibility of being the longest-serving Jim's in history, Tony shares his experience and insights. Tune in to learn more about Tony's journey and the perks of being a part of Jim's Mowing franchise. https://www.jimsmowing.com.au/
Guest: Tony Theobald
Aug. 31, 2023

Jim's Cleaning - The 3 years with Jim's! We follow-up with Liam Scarrott

In this episode, host Joel Kleber catches up with Liam Scarrott from Jim's Cleaning Waikiki. They discuss Liam's journey since starting in 2020 and his success in building a strong customer base. Liam also shares his experience with the Jim's Group Accor vouchers, which provide him with great benefits and rewards. With a perfect five-star rating and a loyal customer base, Liam's business is thriving. Tune in to hear his story of success in the cleaning industry. https://www.jimscleaning.com.au/
Guest: Liam Scarrott
Aug. 31, 2023

How to build a six-figure dog grooming business in your early 20's! Interview with Hannah and Kosta from Jim's Dog Wash

In this episode of the Jim's podcast, hosts Joel Kleber interviews Hannah and Kosta, franchisees of Jim's Dog Wash. Hannah and Kosta share their journey of starting their own business after leaving their previous careers in hospitality and teaching. They discuss their decision to join Jim's Dog Wash as a franchise, the support they received, and how it has helped them succeed. They also talk about their initial plans to start a food truck but ultimately choose the dog-washing business. Despite the initial skepticism from friends and family, Hannah and Kosta have found success and are grateful for the opportunity to be their own bosses at a young age. https://jimsdogwash.net.au/
Aug. 17, 2023

Jim's Mowing | Interview with Brett Vidler from Jim's Mowing

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Brett, a former retail professional who made a career change during the COVID-19 pandemic. Brett shares his experience working in the retail industry for 33 years and discusses the reasons that led him to pursue a new path. Tune in to hear about his transition and the challenges he faced during the pandemic. https://www.jimsmowing.com.au/
Guest: Brett Vidler
Aug. 14, 2023

Running a Jim's franchise as a single parent, is it possible? Interview with Meghana Desai from Jim's Dog Wash

In this episode, host Joel Kleber interviews Meghana from Jim's Dog Wash in New Zealand. Meghana shares her journey of becoming a franchisee and following her passion for dog grooming. She discusses how she found the opportunity through an advertisement on Facebook and shares her experience since joining the franchise in September 2020. Meghana's story highlights the fulfillment and success she has found in pursuing her dream. https://jimsdogwash.net.au/
Guest: Meghana Desai
Aug. 11, 2023

I moved to Brisbane and started a Jim's Cleaning franchise at the same time!

In this episode of the Jim's podcast, host Joel Kleber welcomes Alex, one of the core voucher silver membership winners. Alex discusses how he nominated himself for the voucher and how someone in Jim's office also nominated him. Joel praises Alex's friend for recognizing his hard work and success in trading new people within the franchise. Tune in to hear more about Alex's journey with Jim's and the benefits of the voucher membership. https://www.jimscleaning.com.au/
Aug. 7, 2023

Interview with Jim's Mowing New Zealand franchise owner, Ben Linton

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Ben, a Jim's Mowing franchisee who has achieved a perfect five-star rating with 111 reviews. Ben shares his journey of transitioning from plumbing to starting his own mowing business and how his passion for gardening led him to join Jim's Mowing. Tune in to learn more about Ben's experience and how he found success with Jim's Mowing. https://www.jimsmowing.com.au/
Guest: Ben Linton
Aug. 4, 2023

From Photography to Laundry: A Franchisee's Journey

Andrew Follan's journey from running a photography and videography studio to launching Jim's Laundry Services on the Gold Coast with his wife, Sarah, showcases a successful transition into the franchising world. Drawn by the challenge and the support offered by Jim's Group, they quickly established a trusted service catering to a wide range of clients, including major sports teams and commercial entities. Andrew emphasizes the importance of using the Jim's brand for credibility, engaging in bus...
Guest: Andrew Follan
Aug. 3, 2023

Starting a Jim's Mowing franchise, improved my mental health! Interview with Craig Wood

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Craig Wood, a franchisee from Jim's Mowing in Sebastopol. Craig shares his journey of joining Jim's Mowing and discusses his reasons for wanting to work for himself. He also talks about his previous experience in the printing and public relations industries. Tune in to learn more about Craig's success as a Jim's Mowing franchisee and the benefits of joining the Jim's Group. https://www.jimsmowing.com.au/
Guest: Craig Wood
July 30, 2023

Interview with 5-star franchisee and former professional greenkeeper, Brent Caunter from Jim's Mowing

In this episode of the More Than Just Mowing podcast, host Joel Kleber interviews Brent, who provides exceptional customer service at Jim's Mowing. Brent shares his journey from being a regional manager and sales trainer for retail chains to starting his own business with Jim's Mowing. Tune in to learn more about Brent's experience and how he found fulfillment in running his own business. https://www.jimsmowing.com.au/
Guest: Brent Caunter
July 27, 2023

I improved my star rating with Jim's help! Interview with Feras from Jim's Cleaning

In this episode of the Jim's podcast, host Joel Kleber speaks with a star franchisee, Feras, from Jim's Cleaning. Feras shares his journey of purchasing the franchise and overcoming initial challenges. With the support and training from the Jim's team, Feras was able to turn his business around and achieve a stellar rating. Tune in to hear his inspiring story and learn more about the benefits of being a part of the Jim's franchise network. https://www.jimscleaning.com.au/
Guest: Feras
July 24, 2023

Interview with a German Shepherd Expert from Jim's Dog Wash & Grooming, Anne Lee

In this episode of the Jim's Podcast, host Joel Kleber interviews Anna, a franchisee from Jim's Dog Wash. Anna shares her journey from working in a government organization to finding her passion for working with dogs and joining Jim's Dog Wash. She also discusses the benefits of being a star franchisee, including a membership that offers discounts and perks. Tune in to hear Anna's inspiring story and her love for the Jim's family. https://jimsdogwash.net.au/
Guest: Anne Lee
July 20, 2023

Everything you need to know about Jim's Bookkeeping with franchisee, Angela Gallo

In this episode of the Jim's podcast, host Joel Kleber interviews Angela, a star franchisee in Jim's Bookkeeping. Angela shares her background in finance and her journey to becoming a franchisee. She discusses her desire for freedom and flexibility as a working mom and how Jim's Bookkeeping has allowed her to have control over her own hours. Tune in to hear Angela's inspiring story and learn more about the benefits of being a Jim's franchisee. https://jimsbookkeeping.com.au/
Guest: Angela Gallo
July 16, 2023

Leaving night shift to start a Jim's Dog Wash & Grooming franchise! Interview with Jess Rosie

In this episode of the Jim's podcast, host Joel Kleber interviews franchisee Jess about her success with Jim's Dog Wash. Jess shares how she achieved over 100 five-star reviews in just five months by taking the time to get to know her clients and their pets. Prior to joining Jim's Dog Wash, Jess worked in cleaning hospital theaters. Tune in to learn more about Jess's journey and what prompted her to make the change. https://jimsdogwash.net.au/
Guest: Jess Rosie
July 13, 2023

Jim's Building Inspections - Interview with franchisee and franchisor, Andrew Skinner

In this episode of the Jim's podcast, Joel Kleber interviews Andrew Skinner, a star franchisee from Jim's Building Inspections. With over 20 years of experience in the building industry, Andrew shares his journey from being a carpenter to supervising high-end residential and commercial buildings. He explains how he got into building inspections and why he chose to join Jim's. Tune in to hear Andrew's insights and experiences as a franchisee in the construction industry. https://www.jimsbuildinginspections.com.au/