Episodes

This episode features an interview with Rob Brown, the first Jim's Fencing franchisee in New Zealand.


The discussion covers Rob's journey from battling cancer to starting his own business for more control and freedom, the challenges and successes of running a fencing franchise, and insights into the fencing industry including customer interactions, job specifics, and marketing strategies.




Key Takeaways:

Rob Brown moved to Christchurch for family and health reasons, choosing Jim's Fenci...

This episode of Jim's Podcast features an interview with two Jim's Mowing franchisees, Roger and Richard, discussing their experiences, challenges, and the unique solutions they've implemented in their business operations.


Topics range from customer service, health challenges, business growth, collaboration, and the importance of training and employee management.




Key Takeaways:

Top performers in customer service answer calls within two minutes to create a positive first experience.


...

This episode of #ASKJIM Live Q & A Replay features Jim's Group CEO, Jim Penman, and Joel Kleber discussing a wide range of topics from the Jim's local heroes initiative, and personal habits for success, to the future goals of Jim's Group.


The podcast covers Jim's personal values, and business strategies, and answers questions from participants about overcoming challenges and achieving success in franchising.




Key Takeaways:

Jim's Group is launching a local heroes initiative to recognize...

In this episode of the More Than Just Mowing Podcast, host Joel Kleber interviews Craig Wood, a successful franchisee of Jim's Mowing.


Craig shares his journey from a background in printing and public relations to owning a Jim's Mowing franchise, discussing the challenges, rewards, and positive impact on his mental and physical health.



He also offers insights into customer service, equipment choices, and the importance of continuous learning in horticulture.




Key Takeaways:

Transiti...

This episode of Jim's Podcast features an interview with Samuel Chen, a young and successful franchisee of Jim's Mowing.



Samuel shares his journey from being a martial arts trainer and real estate agent to joining Jim's Mowing, discussing the support from the franchise, customer service, work-life balance, and his plans for business expansion.




Key Takeaways:

Choosing Jim's Mowing for its supportive franchise system and the ability to learn from experienced franchisees is beneficial fo...

This episode features Michelle from Jim's Dog Wash, discussing her transition from security to starting a franchise, her approach to grooming anxious dogs, and the keys to her success in the dog grooming industry.



Michelle shares insights from her 10+ years of experience, emphasizing patience, reliability, and understanding the needs of both dogs and their owners.




Key Takeaways:

Michelle recommends booking extra time for grooming new or anxious dogs to ensure a calm and patient groomi...

This episode features an interview with Haydar Hussein, a Divisional Franchisor at Jim's Cleaning, discussing the journey from starting a cleaning business due to poor employment conditions to overseeing 1,400 franchisees in Australia and New Zealand.



The conversation covers the growth of the franchise, the support system for franchisees, and the unique aspects of the cleaning industry, including compliance with labor laws and the benefits of joining a reputable franchise like Jim's Cleaning...

This episode of The More Than Just Mowing Podcast by Jim's Mowing features an interview with Stephen Spearman, a 10-year veteran of Jim's Mowing.



Stephen shares his journey within the franchise, including overcoming personal challenges, the importance of customer focus, and the benefits of working in the lawn care industry.


To learn more call 131 546 or www.jims.net
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In this episode of Jim's Podcast, host Joel Kleber interviews a successful Jim's Dog Wash franchisee, Matt Willson, who shares his journey from working as an operations manager in a seafood company to growing his own dog grooming business within the Jim's Group.



Matt discusses the challenges and successes of transitioning to business ownership, the importance of community support, and strategies for managing and expanding his business.


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In this episode of Jim's Podcast, David Riedy shares his journey from being a teacher to starting a franchise with Jim's Dog Wash.


He discusses the transition, the training received, the use of ChatGPT for marketing, and the importance of customer service.



David also talks about grooming techniques, the challenges of working with different dog breeds, and the joy of building a business around his passion for dogs.


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Discover the life of Jim's Electrical franchisee through Duncan Hunter's experience, as he chats with Joel Kleber on the golf course, showcasing the perfect balance between work and lifestyle that Jim's Group offers. Duncan highlights the exceptional customer service that sets Jim's Electrical apart, with immediate response times being a key factor in their success.

From playing golf twice a week to picking up kids from school, Duncan shows how running a Jim's Electrical franchise allows for a ...

This episode features an interview with Denise Kingston from Jim's Bookkeeping, discussing the benefits of joining the franchise, including support systems, flexibility, and client acquisition strategies.



Denise shares her background, the services offered by their division, and insights into the lifestyle of a franchisee.


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In this episode of #ASKJIM, Jim Penman, CEO of Jim's Group, and Joel Kleber engage in a Facebook livestream to answer questions from franchisees and discuss various topics including franchise growth, personal development, and future plans for Jim's Group.



The conversation covers a wide range of subjects from business advice to personal interests and societal issues.


To learn more about us, visit www.jims.net
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In this episode, we explore into Craig and Fiona's inspiring journey with Jim's Car Detailing, showcasing their transition from anxious beginners to successful franchise owners.


They share their unique strategies, from overcoming communication challenges on launch day with innovative local marketing tactics like distributing cupcakes to drawing inspiration from a gardener's clever marketing story.



Their journey is proof of the power of resilience, adaptability, and the positive impact of ...

In this episode, Mitch from Jim's Mowing shares his honest journey from the mines to mowing, overcoming challenges, and embracing the support from Jim's Group every step of the way.
From worrying about sharing leads with new franchisees to securing big jobs and finding his passion in landscaping, Mitch's story is proof of the power of hard work, adaptability, and community service.
His hands-on approach, including unique marketing strategies like distributing magnets and the humorous realities o...

Quentin's journey with Jim's Mowing in Queensland shows how the Pay for Work Guarantee turned a season of challenges into an opportunity for growth.
Facing an early winter and dry spring, he chose to stay with Jim's instead of returning to his old job, using the guarantee to maintain his income while growing his business.
Quentin's hands-on approach, from offering free services to networking with real estate agents, highlights the importance of community support and the comprehensive training at...

Ranjith's transition from running fuel stations to mastering the world of IT with Jim's IT is a journey of transformation and growth.
Surprised by the comprehensive training at Jim's, covering everything from tech skills to business management, Ranjith found his pace, offering services that keep businesses and individuals ahead in the digital age.

From cybersecurity to regular IT maintenance, his approach of patience and continuous learning has built a trusted clientele. Ranjith's story is not ...

Mitchell's journey from an electrician to a thriving business owner with Jim's Mowing showcases the power of commitment to quality and team well-being.
Since 2015, he has built a successful operation with 8 staff members, maintaining a perfect five-star rating through excellent customer service and a focus on creating a great workplace.
Mitchell shares valuable insights on utilizing technology for efficient business management and the significance of hands-on training for his team.

He also high...

Roy Paragalli's 10-year adventure with Jim's Electrical is proof of the power of a strong brand and a supportive franchise system.
Transitioning from the challenges of traditional electrical work and costly advertising, Roy found a new beginning with Jim's, where the focus shifts to quality service and customer satisfaction.
With a variety of electrical tasks from simple installations to major upgrades, Roy uses the Jim's brand to ensure steady work without the stress of marketing.

He appreciat...

In this episode, Francesco shares his experience and knowledge gained from a horticulture course, emphasizing the importance of understanding plants, pests, diseases, and chemicals in the industry.

He also discusses his positive experience in joining the Jim's Mowing franchise, highlighting the support he receives from both the head office and fellow franchisees.

Francesco expresses his love for the industry and flexibility in his work schedule as he continues to build his clientele.

https://www.jimsmowing.com.au/

In this episode, we hear from Craig, a franchisee of Jim's Termite and Pest Control, Kashmir.

Craig shares his journey of starting his own pest control business and why he chose to join Jim's.

He also discusses the variety of work he does, from residential to commercial properties.

https://www.jimspestcontrol.com.au/

In this episode, Chris Chavrias, the new divisional franchisor for Jim's Roofing, joins the podcast to discuss the relaunch of the roofing division under his leadership.

Chris shares his background in franchising and his admiration for the Jim's group, particularly during the challenging times of the COVID-19 pandemic.

He explains how an opportunity arose to relaunch the roofing division and highlights the careful planning and consideration that went into the decision.

Despite not being roofers themselves, Chris and his team are excited to bring new life to the division and support franchisees in the Jim's Network.

https://jimsroofing.com.au/

In this episode, we are joined by Sharon Connell, a Jim's franchise legend. Sharon shares her incredible journey from being a cleaning franchisee to becoming a successful franchisor in the dog wash division.

She discusses the rapid growth of Jim's Dog Wash, going from 54 to 257 franchisees in just a few years.

Sharon also talks about her passion for recruitment and the importance of a strong support team.

Tune in to hear more about Sharon's inspiring story and the success of Jim's Dog Wash.

https://jimsdogwash.net.au/

In this episode, Joel Kleber interviews Chris, the divisional franchisor for Jim's Plumbing.

They discuss the value offering of joining a franchise like Jim's Plumbing, highlighting the low fees and immediate access to leads.

Chris explains why they wanted to relaunch Jim's Plumbing and how they are addressing previous concerns.

They also touch on the competitive advantage of being embedded in the industry.

Overall, this episode provides insights into the benefits of joining a franchise and the relaunch of Jim's Plumbing.

https://jimsplumbing.com.au/